RELIABLE SUPPORT YOU CAN COUNT ON
The OM System Audio End User support website offers a variety of services for users of Olympus and OM SYSTEM professional audio products.
We offer assistance for digital recorders, transcription kits, and software helps users troubleshoot problems and optimize your devices, ensuring smooth operation and maximized functionality.
CONTACT SUPPORT
Our dedicated customer service department offer support through email, phone, or live chat ensures personalized help, addressing specific user concerns promptly.
KNOWLEDGE BASE
Extensive FAQs and guides provide quick solutions and step-by-step instructions for common issues, allowing users to resolve problems efficiently and independently.
REPAIR SERVICES
Information on repair options and tracking enhances product longevity WHILE helping users maintain and extend the life of their audio equipment.
DOWNLOADS
Access to firmware updates and software tools ensures devices are up-to-date, enhancing performance and adding new features. You can download manuals and other documentation.
Our global network of certified reseller partners are experts in the hardware and software from OM SYSTEM and Olympus dictation solutions. Opting for an approved reseller ensures you’re working with professionals who are extensively trained in our products and bring expert knowledge of the dictation marketplace. They can seamlessly integrate our products with other systems, provide comprehensive installation and technical support, ensuring a smooth, efficient experience from setup to daily use.
DEDICATED ADDITIONAL SUPPORT SERVICES FOR
RESALE PARTNERS AND DEVELOPERS
RESELLER PARTNER SUPPORT
OM System offers dedicated support for reseller partners, assisting them in providing optimal service to their customers.
DEVELOPER & INTEGRATION SUPPORT
Specialized support for developers integrating Olympus audio products, including technical guidance and resources.